Privacy Policy
Last updated: 13/07/2026
MYCENA Group Limited (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Data Controller:
MYCENA Group Limited
Registered Address: Sergeants Yard, Bordon GU35 0DJ
Email: info@mycena.co.uk
Phone: 03301 335190
If you have any questions about this policy or how your data is handled, please contact us using the details above.
2. What Personal Data We Collect
We may collect and process the following information:
Name and job title
Company name
Contact information (email address, phone number, postal address)
Project details you provide when making an enquiry
Website usage data (via cookies)
Any information submitted through contact forms
We only collect personal data that is necessary for legitimate business purposes.
3. How We Collect Your Data
Data may be collected when you:
Submit an enquiry through our website
Contact us by phone or email
Request a quotation
Engage our services
Subscribe to communications (if applicable)
Browse our website
Some data is collected automatically through cookies. See Section 10 for details.
4. How We Use Your Data
We process personal data for the following lawful purposes:
Legitimate Interests
Responding to enquiries
Providing quotations
Managing client relationships
Improving our services and website
Contractual Obligation
Delivering contracted services
Communicating about project requirements
Legal Obligation
Maintaining business records
Meeting regulatory requirements
We do not sell or rent personal data to third parties.
5. Sharing Your Information
We may share personal data with trusted third parties where necessary, including:
Professional advisers
IT service providers
Waste compliance or regulatory bodies (where applicable)
Contractors or partners involved in project delivery
All third parties are required to respect the security of your data and process it in accordance with the law.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
When data is no longer required, it is securely deleted or anonymised.
7. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration.
Access to personal data is limited to those who have a legitimate business need.
8. Your Rights
Under UK GDPR, you have the right to:
Request access to your personal data
Request correction of inaccurate data
Request erasure of your data (“right to be forgotten”)
Restrict processing
Object to processing
Request transfer of your data
Withdraw consent where applicable
To exercise your rights, contact us at info@mycena.co.uk.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
ICO Website: https://ico.org.uk
Helpline: 0303 123 1113
9. International Transfers
We do not typically transfer personal data outside the UK. If this becomes necessary, we will ensure appropriate safeguards are in place.
10. Cookies
Our website uses cookies to improve functionality and understand how visitors use the site.
Cookies may collect anonymised information such as:
Browser type
Device information
Pages visited
Time spent on the website
You can control cookie settings through your browser preferences.
For more detail, please refer to our Cookie Policy [if applicable].
11. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.
We encourage users to review the privacy policies of any third-party sites they visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal or operational changes. Updates will be posted on this page with a revised “Last updated” date.
Contact Us
If you have any questions regarding this policy or how your data is handled, please contact:
MYCENA Group Limited
Sergeants Yard, Bordon GU35 0DJ
info@mycena.co.uk
03301 335190